What is Digital Transformation?

Digital Transformation is actually the same as Organizational Transformation. It is the ability to delight employees and customers with unique engagements. It starts with what you want to achieve in the business environment you are in, devoid of any concern for current fiscal year targets. Second, it is understanding that business models are getting disrupted rapidly; the pace of technology adoption is far higher than the ability to distinguish automatable processes from high touch processes. Finally, it is how to convert the productivity gains (the swath of data about your suppliers, customers, and operations) into competitive advantage.

In our experience, we have found that many organizations struggle to keep focus on all of the dimensions mentioned above. The delivery team gets laser focused on getting current tasks to completion, but loses sight of organizational objectives. There are members in the organization who are passionate about a technology, process or toolset that are often sub-optimal. However, a team whose sole focus is the success of the client will operate without any of the biases or baggage from elsewhere and guide the organization to conquer the transformation journey. Being in the people business, finding the right set of people to become differentiators requires an outsider's view to succeed in digital transformation. 

CISR and Gartner say that to have a digital ecosystem requires flexible systems and structures that can swap resources in and out and change partners based on shifting priorities. The resources mentioned here include IT assets and third party services to be integrated quickly to deliver the experience or transformation.

Seven Levers of Digital Transformation Paper

We assert that Digital transformation encompasses 7 levers of change. These levers will reduce the number of failed projects, guide investment decisions and create a set of products and services to seal customer loyalty.

Addressing each “special” snowflake

Transformation as a concept pops up with advent of new technology or optimization concept, ever since the age of steam engines.  Information technology based transformations started from early 1990’s with business process reengineering.  Digital Transformation (DT) as a theme has been around since mid-1990s.  However, it gained true momentum from 2012 when connectivity became ubiquitous and cost of switching became dispensable due to the prevalence of cloud services.  With each technological wave, enterprises generate transformation projects.  Most often these projects fail in their first attempt, get resurrected over and over again, until they succeed or give up.



Conexiam is a management consulting firm that is technology supplier neutral and uses frameworks like TOGAF® and IT4ITTM as foundations to define roadmaps, construct governance scorecards and specify execution methods. We believe our success lies in leaving our proven method with you for your team to grow. We help you identify and bring specialists for specific digitization concern, the right system integrator, and the best option to get to location agnostic computing.

We believe that business and IT need each other, but should not be constrained by an organizational structure. We pivot customer centricity in two ways: to improve your level of engagement with current products and services and to inform your strategy with empirical data. We are a boutique shop with experience in multiple industry verticals across the US, Canada, Africa and the Middle East.

On the consulting side, we build straightforward, executable and repeatable enterprise and solution architecture, using the TOGAF 9 Framework as a foundation. We build on that foundation with Navigate, our straightforward, practical customization for designing problem-solving roadmaps that achieve a described target. Navigate is extended by a set of industry and domain specific Atlases. In addition, we use Pilot, our proven change leadership methodology, to successfully deliver strategy-driven projects.

We equip or enhance individuals and organizations with the end-to-end tools to communicate and execute on a well-formed strategy and an enterprise architecture capability.

Our Method

Our systematic methodology, which we refer to as "codified common sense," is built on top of frameworks like TOGAF®, IT4ITTM, Open Platform, SAFe® and CXM.  We design and implement the organizational, reporting and risk management changes necessary to execute your business strategy.

Conexiam uses Pilot™, our change leadership methodology, to lead transformation effort.  Conexiam integrates architectural, operational, project management and budget processes to ensure the strategy is realized.


Conexiam’s training programs are all about getting enterprise architecture to work for you. EA helps organizations, large or small, public or private, respond better to change and successfully deliver business strategy. We help our clients acquire the knowledge and skills they need to build and implement enterprise architecture in any public or private business environment. Conexiam gives you the tools to evolve your business and IT systems so that they achieve your company’s current and future objectives. 

Our EA courses offer the exact tools and techniques we use in our consulting business. Our case studies reflect actual client challenges and are designed to create problem-solving opportunities that give our students real-world EA experience.

In addition to effective education and training on the use of our EA methodology and toolkit, Navigate, we provide training in TOGAF® 9.1 certification. We also offer a wide range of domain specific and skills-based courses.