The case explores how CSC started its digital transformation journey. Developing useful enterprise architecture and a high-functioning EA team using an iterative agile approach. They leveraged Conexiam’s Predictable EA services to accelerate the journey. CSC’s Kris Venkatesh and Conexiam’s Dave Hornford presented the CSC & Conexiam Agile Enterprise Architecture Case Study (download presentation) at the Open Group’s Ottawa conference.
CSC is a worldwide leader for business, legal, and financial services. They are the preferred solutions provider for 90% of the Fortune 500®, half of the Best Global Brands (Interbrand®), nearly 10,000 law firms, and more than 3,000 financial organizations.
CSC “suffers’ from success. CSC has grown immensely over 115 years, and doubled in size between 2010 and 2015 with a goal to continue organic and strategic growth through 2020 and beyond.
Growth brought a legacy of operational practices, IT applications, and customer-facing applications like, CSCNavigator®, accumulated, making it harder to stay agile. Market leadership of your industry requires:
- continual innovation
- relentless focus on customer service
CSC’s leadership works ahead of the curve. They saw the trend making innovation and improvements harder. They started proactive work to make changes
To accelerate its journey, CSC partnered with Conexiam, a management consultancy firm that used enterprise architecture as its primary method and tool. Case explores how CSC, with Conexiam’s Predictable Enterprise Architecture support, accelerated its journey developing useful enterprise architecture and a high functioning enterprise architecture team.
Agile Enterprise Architecture supporting Digital Transformation
This case is about how, not what. How CSC developed enterprise architecture in an agile way, and how that architecture guided and constrained agile software development, and other change.
CSC & Conexiam Agile Enterprise Architecture Case Study Presentation
Conexiam Predictable Enterprise Architecture
Conexiam’s Predictable Enterprise Architecture jointly develops Architecture and EA Capability in sprints of 7 weeks. Each Sprint delivers on four objectives:
- Harvesting value
Use the architecture to direct & control effective change with known value & time-line to value realization. Use the architected approach to make defensible stable decisions.
- Delivering useful Enterprise Architecture
Extend the footprint of the architecture in the direction needed to answer your questions and facilitate directing & controlling effective change
- Enhancing your EA Capability
Extend the capability of your organization’s ability to use an architected approach.
Extend the capability to deliver useful architecture aligned to the business cycle.
- Enhancing your EA toolkit
Extend the toolkit used to direct & control change, track value realization and develop defensible architecture
Agile Enterprise Architecture
Six use cases exist for mixing EA & Agile. Each one addresses a different point in time and different outcomes. Four use cases cover developing, maintaining, and, most importantly, using an Enterprise Architecture. One is focused on establishing an Agile Enterprise.
This case study focuses on the last, use of agile methods to develop architecture to support CSC’s Digital Transformation journey. CSC and Conexiam will present how Agile Enterprise Architecture delivered value in predictable sprints of 7 weeks and the digital transformation journey CSC is pursuing now.
Seven levers of Digital Transformation
Digital Transformation is highly interconnected. It starts with the leadership and strategy and permeates to every leaf level process and employee. Unless the interconnected nature across products, services, technologies, and environment are understood, benefits will fall short of projections and expectations. There are 7 levers for Digital Transformation that frame the problems we are solving for before decision making.
Conexiam Enterprise Architecture Education
Conexiam’s Predictable Enterprise Architecture forms the foundation of our practical Enterprise Architecture education, and is outlined in our TOGAF Certification education. Training from a vanguard EA consulting organization using real-world case studies, field-tested best practices, and instruction delivered by industry thought leaders. Learn established practice the same way we do.